Your lovely Enma and I piece will be shipped Priority Mail through the United States Postal Service (domestic orders only) within 2 business days after placement of order. For example, if an order is placed April 15th, the order will be shipped between April 16-17 end of day.
Customers are responsible for paying local fee’s for taxes and custom duties.
We hope that you enjoy your Enma and I purchase. However, if you are not completely satisfied you can return it to us in its original condition, for a refund within 7 days of receipt. No worries, our return policy is unbelievably easy:
- Shipping costs will not be refunded
- Returned items should not be visibly worn, washed or altered.
- There are no returns or exchanges on sale items – unless the item is physically damaged
- Once your return is received and reviewed, we will send you a confirmation email. We will also notify you whether your refund has been approved.
- If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 business days.
- The customer is responsible for the cost of returning any items. Enma and I is not responsible for any returns lost or damaged in the process. As goods can take up to 7 working days to arrive with us, please allow adequate time for any return.
If you have any further questions we are more than happy to help, contact us by email via firstname.lastname@example.org. We will respond within 48 hours.
We do not accept international returns at this time